Terms of Service – Glai.skin / Hi Joli

Effective Date: Sept.26.2025

These Terms of Service (“Terms”) govern your use of the Hi Joli mobile application (“App”) and the Glai.skin website (glai.skin). By using our services, you agree to these Terms.

1. Eligibility

  • You must be at least 13 years old to use the App.

  • In the European Economic Area (EEA), you must be at least 16 (or the lower age permitted by your local law).

2. Use of the App

  • Hi Joli is provided for personal, non-commercial use only.

  • You agree not to misuse the App, including reverse-engineering, attempting unauthorized access, or interfering with functionality.

  • We may suspend or terminate your account if you violate these Terms.

3. Health Disclaimer

  • Hi Joli provides educational skincare insights and personalized recommendations.

  • We are not a medical provider. The App does not replace professional medical advice, diagnosis, or treatment.

  • Always consult a dermatologist or qualified healthcare professional for medical concerns.

4. Accounts

  • You may need to create an account to use certain features.

  • You are responsible for keeping your login details secure.

  • You agree to notify us of any unauthorized use of your account.

5. User Content

  • If you upload or share content (e.g., skin photos, product images, feedback), you retain ownership but grant Glai.skin a non-exclusive, royalty-free, worldwide license to use that content for providing and improving our services.

  • You must not upload unlawful, harmful, or infringing material.

6. Payments & Subscriptions (if applicable)

  • Some features may require payment or subscription.

  • Purchases are processed through the App Store or Google Play. Their policies (including refunds, billing, and cancellation) apply.

  • Subscriptions may auto-renew unless canceled before the renewal date.

7. Intellectual Property

  • All trademarks, designs, logos, and technology in Hi Joli and the Glai.skin website belong to Glai.skin or its licensors.

  • You may not copy, distribute, or modify our content without written permission.

8. Third-Party Services

  • Certain features of Hi Joli rely on third-party providers. For example, we use the PerfectCorp API to power our skin analysis feature. Photos you upload for analysis may be securely transmitted to PerfectCorp’s servers for processing.

  • By using these features, you acknowledge and agree that third-party providers may process your data solely for the purpose of providing the requested service.

  • We do not control third-party providers and are not responsible for their independent practices. We encourage you to review their privacy policies (e.g., PerfectCorp Privacy Policy).

  • Your use of any third-party services through the App is at your own risk and subject to both these Terms and the third party’s own terms of service.

9. Limitation of Liability

  • Hi Joli and Glai.skin are provided “as is,” without warranties of any kind.

  • To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages.

  • In jurisdictions (e.g., EU) where liability limits are restricted, our liability will be limited to the minimum required by law.

10. Governing Law

  • If you are a U.S. user, these Terms are governed by the laws of [Insert State, e.g., Delaware or Texas].

  • If you are an EU/EEA user, mandatory consumer protection laws of your country of residence apply.

11. Termination

We may suspend or terminate your access to Hi Joli at our discretion, including for violations of these Terms.

12. Changes to the Terms

We may update these Terms from time to time. Updated versions will be posted here with a new “Effective Date.” Continued use of Hi Joli means you accept the updated Terms.

13. Contact Us

If you have questions about these Terms, contact us:

📧 support@glai.skin